Bradford Exchange: I received a crystal Mickey Mouse necklace in m...
A Bradford Exchange customer review by GetHuman user ~Terese hanson from November 17th, 2017
Background on ~Terese hanson's case
GetHuman: ~Terese hanson - can you tell our other Bradford Exchange customers when your case took place?
~Terese hanson: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~Terese hanson a list of common Bradford Exchange problems)
~Terese hanson: "Track a Package" was why I was trying to call.
~Terese hanson's review of Bradford Exchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Terese hanson: I received a crystal Mickey Mouse necklace in may of **** and the crystals are falling out. Customer service rep said there is nothing he can do Very disappointed for a $*** necklace. Will never suggest anyone order again
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~Terese hanson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Terese hanson: I'd give them a two out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~Terese hanson: For that I would say three out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~Terese hanson: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Terese hanson taken from his Bradford Exchange customer service problem that occurred on November 12th, 2017.