Bradford Exchange: I've bought rings, necklaces and bracelets from...
A Bradford Exchange customer review by GetHuman user ~Big Moma from November 20th, 2017
Background on ~Big Moma's case
GetHuman: ~Big Moma - can you tell our other Bradford Exchange customers when your case took place?
~Big Moma: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~Big Moma a list of common Bradford Exchange problems)
~Big Moma: "Update Account Info" was why I was trying to call.
~Big Moma's review of Bradford Exchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Big Moma: I've bought rings, necklaces and bracelets from The Bradford Exc. and I've gotten nothing but very nice Customer Service Representatives. Very courteous and willing to help. Thank all of you for your help. Sandra W.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~Big Moma: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Big Moma: I'd give them a five out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~Big Moma: For that I would say five out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~Big Moma: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Big Moma taken from his Bradford Exchange customer service problem that occurred on November 18th, 2017.