Bradford Exchange: TRY TO GET A HOLD OF YOU BY PHONE AND EMAIL.TH...
A Bradford Exchange customer review by GetHuman user ~joes mary from November 25th, 2017
Background on ~joes mary's case
GetHuman: ~joes mary - can you tell our other Bradford Exchange customers when your case took place?
~joes mary: Yes. It was late at night, on November 20th.
GetHuman: Did you reach out to Bradford Exchange, and if so, how?
GetHuman: And which of these common Bradford Exchange customer issues best describes the reason you wanted to talk to them?
(Shows ~joes mary a list of common Bradford Exchange problems)
~joes mary: "Change order" was why I was trying to call.
~joes mary's review of Bradford Exchange customer service
GetHuman: So how would you sum up your experience for GetHuman's Bradford Exchange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joes mary: TRY TO GET A HOLD OF YOU BY PHONE AND EMAIL.THE PRODUCT THOMAS KINCADE XMAS TREE WAS NEVER DELEIVERED HERE.IVE WAITED LONG ENOUGH **.** WAS TAKEN FROM MY ACCT.I WOULD LIKE IT RETURNED.I DONT WANT THE PRODUCT NOW.XMAS IS HERE IN * DAYS.
GetHuman: Let's quantify your experience contacting Bradford Exchange. On a scale of 1 to 5, how easy is it go get help on a Bradford Exchange problem?
~joes mary: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joes mary: I'd give them a three out of five on communication.
GetHuman: And what about Bradford Exchange's ability to quickly and effectively address your problem?
~joes mary: For that I would say two out of five.
GetHuman: And finally- any advice for other Bradford Exchange customers?
~joes mary: Call them early in the day or late. Don't forget any personal or account information you might need for Bradford Exchange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joes mary taken from his Bradford Exchange customer service problem that occurred on November 20th, 2017.