Braun (UK): Yes they answered the phone but yet another rec...
A Braun (UK) customer review by GetHuman user ~Lynda from November 23rd, 2017
Background on ~Lynda's case
GetHuman: ~Lynda - can you tell our other Braun (UK) customers when your case took place?
~Lynda: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Braun (UK), and if so, how?
GetHuman: And which of these common Braun (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynda a list of common Braun (UK) problems)
~Lynda: "Returns" was why I was trying to call.
~Lynda's review of Braun (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Braun (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynda: Yes they answered the phone but yet another recorded message that was not helpful. Why can't they just supply a UK address that one can send faulty products back too. Or at least a phone number that someone answers ??
GetHuman: Let's quantify your experience contacting Braun (UK). On a scale of 1 to 5, how easy is it go get help on a Braun (UK) problem?
~Lynda: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynda: I'd give them a three out of five on communication.
GetHuman: And what about Braun (UK)'s ability to quickly and effectively address your problem?
~Lynda: For that I would say one out of five.
GetHuman: And finally- any advice for other Braun (UK) customers?
~Lynda: Call them early in the day or late. Don't forget any personal or account information you might need for Braun (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynda taken from his Braun (UK) customer service problem that occurred on November 16th, 2017.
Braun (UK)
2.00 of 5 stars | 6 reviews
~Lynda's Braun (UK) Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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