Breyers Ice Cream: I have a complaint about your cookies and cream...
A Breyers Ice Cream customer review by GetHuman user GetHuman-senorro from November 30th, 2017
Background on GetHuman-senorro's case
GetHuman: GetHuman-senorro - can you tell our other Breyers Ice Cream customers when your case took place?
GetHuman-senorro: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Breyers Ice Cream, and if so, how?
GetHuman: And which of these common Breyers Ice Cream customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-senorro a list of common Breyers Ice Cream problems)
GetHuman-senorro: "Complaint" was why I was trying to call.
GetHuman-senorro's review of Breyers Ice Cream customer service
GetHuman: So how would you sum up your experience for GetHuman's Breyers Ice Cream customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-senorro: I have a complaint about your cookies and cream Oreo ice cream
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-senorro: I am wanting to email y'all about the cookies and cream Oreo ice cream we bought it yesterday from Heb in San Antonio TX and my wife was the only one in the family to have it and now she has a bad case of food poisoning
GetHuman: Let's quantify your experience contacting Breyers Ice Cream. On a scale of 1 to 5, how easy is it go get help on a Breyers Ice Cream problem?
GetHuman-senorro: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-senorro: I'd give them a four out of five on communication.
GetHuman: And what about Breyers Ice Cream's ability to quickly and effectively address your problem?
GetHuman-senorro: For that I would say three out of five.
GetHuman: And finally- any advice for other Breyers Ice Cream customers?
GetHuman-senorro: Call them early in the day or late. Don't forget any personal or account information you might need for Breyers Ice Cream to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-senorro taken from his Breyers Ice Cream customer service problem that occurred on November 21st, 2017.