British Columbia Medical Services Plan: I DID NOT GET A NAME OF THE MAN IN Canada SERVI...
A British Columbia Medical Services Plan customer review by GetHuman user ~BONNIE from November 27th, 2017
Background on ~BONNIE's case
GetHuman: ~BONNIE - can you tell our other British Columbia Medical Services Plan customers when your case took place?
~BONNIE: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to British Columbia Medical Services Plan, and if so, how?
GetHuman: And which of these common British Columbia Medical Services Plan customer issues best describes the reason you wanted to talk to them?
(Shows ~BONNIE a list of common British Columbia Medical Services Plan problems)
~BONNIE: "Get insurance" was why I was trying to call.
~BONNIE's review of British Columbia Medical Services Plan customer service
GetHuman: So how would you sum up your experience for GetHuman's British Columbia Medical Services Plan customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BONNIE: I DID NOT GET A NAME OF THE MAN IN Canada SERVICES BUT HE WAS SOOO VERY RUDE. wANTED TO TRANSFER ME TO ANOTHER NUMBER BUT I WAS CUT OFF.
GetHuman: Let's quantify your experience contacting British Columbia Medical Services Plan. On a scale of 1 to 5, how easy is it go get help on a British Columbia Medical Services Plan problem?
~BONNIE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BONNIE: I'd give them a one out of five on communication.
GetHuman: And what about British Columbia Medical Services Plan's ability to quickly and effectively address your problem?
~BONNIE: For that I would say one out of five.
GetHuman: And finally- any advice for other British Columbia Medical Services Plan customers?
~BONNIE: Call them early in the day or late. Don't forget any personal or account information you might need for British Columbia Medical Services Plan to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BONNIE taken from his British Columbia Medical Services Plan customer service problem that occurred on November 19th, 2017.
British Columbia Medical Services Plan
1.00 of 5 stars | 7 reviews
~BONNIE's British Columbia Medical Services Plan Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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