Brownells.com: If you live in the UK and need chamber reamers...
A Brownells.com customer review by GetHuman user ~Mr Hughes from November 11th, 2017
Background on ~Mr Hughes 's case
GetHuman: ~Mr Hughes - can you tell our other Brownells.com customers when your case took place?
~Mr Hughes : Yes. It was evening, on November 6th.
GetHuman: Did you reach out to Brownells.com, and if so, how?
GetHuman: And which of these common Brownells.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mr Hughes a list of common Brownells.com problems)
~Mr Hughes : "Warranty claim" was why I was trying to call.
~Mr Hughes 's review of Brownells.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Brownells.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mr Hughes : If you live in the UK and need chamber reamers use Another company or go use your local tool maker*I will not be doing business with brownells again.
GetHuman: Let's quantify your experience contacting Brownells.com. On a scale of 1 to 5, how easy is it go get help on a Brownells.com problem?
~Mr Hughes : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mr Hughes : I'd give them a one out of five on communication.
GetHuman: And what about Brownells.com's ability to quickly and effectively address your problem?
~Mr Hughes : For that I would say one out of five.
GetHuman: And finally- any advice for other Brownells.com customers?
~Mr Hughes : Call them early in the day or late. Don't forget any personal or account information you might need for Brownells.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mr Hughes taken from his Brownells.com customer service problem that occurred on November 6th, 2017.
Brownells.com
1.00 of 5 stars | 5 reviews
~Mr Hughes 's Brownells.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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