Issue with Buckle.com
A Buckle.com customer review by GetHuman user GetHuman-josh_but from December 4th, 2017
Background on GetHuman-josh_but's case
GetHuman: GetHuman-josh_but - can you tell our other Buckle.com customers when your case took place?
GetHuman-josh_but: Yup. It was afternoon, on November 26th.
GetHuman: Did you reach out to Buckle.com, and if so, how?
GetHuman: And which of these common Buckle.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-josh_but a list of common Buckle.com problems)
GetHuman-josh_but: "Returns" was why I was trying to call.
GetHuman-josh_but's review of Buckle.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Buckle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-josh_but: Issue with Buckle.com
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-josh_but: I just went into buckle at the huntimgton wv mall and the Manger named amber came up to me and told me to get out of her store that I was a theif and a month ago or so I stole the braclet I was wearing on my wrist. She was very rude and I had no idea what she was talking about cause I've had this braclet before I went to the beach and that was * months ago. I have never been so embarrassed and upset. I spend alot and I mean alot of money in that store. I have never even thought about stealing. And never had I been talked to so rudely by an employee and she called herself a manager. Yeah of course I got upset who wouldn't being called a theif in front of a store full of people. So I already tried calling her supervisor and I guess amber the manager already called so her boss wasn't interested in what I had to say. If I stole anything would a theif go to great lengths to prove their innocence. I seriously doubt it. Please help me with this situation
GetHuman: Let's quantify your experience contacting Buckle.com. On a scale of 1 to 5, how easy is it go get help on a Buckle.com problem?
GetHuman-josh_but: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-josh_but: I'd give them a four out of five on communication.
GetHuman: And what about Buckle.com's ability to quickly and effectively address your problem?
GetHuman-josh_but: For that I would say one out of five.
GetHuman: And finally- any advice for other Buckle.com customers?
GetHuman-josh_but: Call them early in the day or late. Don't forget any personal or account information you might need for Buckle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-josh_but taken from his Buckle.com customer service problem that occurred on November 26th, 2017.
Buckle.com
1.00 of 5 stars | 1 reviews
GetHuman-josh_but's Buckle.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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