Budweiser: bad ad

A Budweiser customer review by GetHuman user GetHuman-daveratc from December 7th, 2017

Background on GetHuman-daveratc's case

GetHuman: GetHuman-daveratc - can you tell our other Budweiser customers when your case took place?
GetHuman-daveratc: Yes. It was morning, on December 6th.
GetHuman: Did you reach out to Budweiser, and if so, how?
GetHuman-daveratc: I used the 800-342-5283 number I found for on the GetHuman Budweiser customer phone number page I was on: Budweiser Customer Service Phone Number
GetHuman: And which of these common Budweiser customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-daveratc a list of common Budweiser problems)
GetHuman-daveratc: "Track an Order" was why I was trying to call.

GetHuman-daveratc's review of Budweiser customer service

GetHuman: So how would you sum up your experience for GetHuman's Budweiser customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-daveratc: bad ad
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-daveratc: I view your Super Bowl Ad as bad. As a stockholder, I would appreciate it if you focused on dividends and growth, especially as I have lost money on your stock. As a retired military physician, I can not believe the liberal ad person served our country or saw the risks involved.
GetHuman: Let's quantify your experience contacting Budweiser. On a scale of 1 to 5, how easy is it go get help on a Budweiser problem?
GetHuman-daveratc: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-daveratc: I'd give them a five out of five on communication.
GetHuman: And what about Budweiser's ability to quickly and effectively address your problem?
GetHuman-daveratc: For that I would say five out of five.
GetHuman: And finally- any advice for other Budweiser customers?
GetHuman-daveratc: Call them early in the day or late. Don't forget any personal or account information you might need for Budweiser to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-daveratc taken from his Budweiser customer service problem that occurred on December 6th, 2017.

Budweiser

5.00 of 5 stars | 24 reviews

GetHuman-daveratc's Budweiser Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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