Burger King: Cedar Springs Mi BK is the worst in the state...
A Burger King customer review by GetHuman user ~willeker123 from November 22nd, 2017
Background on ~willeker123's case
GetHuman: ~willeker123 - can you tell our other Burger King customers when your case took place?
~willeker123: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~willeker123 a list of common Burger King problems)
~willeker123: "Cancel a reservation" was why I was trying to call.
~willeker123's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~willeker123: Cedar Springs Mi BK is the worst in the state. ** minute wait time at the drive thru and both sandwiches are wrong with cold onion rings! Not the first time at this location has the service been sub par!! I'm not sure how things cant get better with service but it gets worse every time we go there!
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~willeker123: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~willeker123: I'd give them a three out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~willeker123: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
~willeker123: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~willeker123 taken from his Burger King customer service problem that occurred on November 17th, 2017.