Manager at Burger King in Tukwilla WA accused m...
A Burger King customer review by GetHuman user GetHuman-dpthaye from December 1st, 2017
Background on GetHuman-dpthaye's case
GetHuman: GetHuman-dpthaye - can you tell our other Burger King customers when your case took place?
GetHuman-dpthaye: Yes I can. It was evening, on November 27th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dpthaye a list of common Burger King problems)
GetHuman-dpthaye: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-dpthaye's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dpthaye: Manager at Burger King in Tukwilla WA accused me of being abusive when I was trying to get my order corrected
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-dpthaye: Order taker got my order wrong. I asked her to correct the order. She said nothing. I asked her again to correct the order. Deat silence. I asked her once to correct my number. She said window *, I said you don't understand you have my order wrong. Dead Silence, I said Hello is there anybody listening. The manager said that i was abusive and refused to serve me.
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
GetHuman-dpthaye: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dpthaye: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
GetHuman-dpthaye: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
GetHuman-dpthaye: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dpthaye taken from his Burger King customer service problem that occurred on November 27th, 2017.