Burger King: Pulled up ** till dining room was closed. Door...
A Burger King customer review by GetHuman user ~leestoday from November 24th, 2017
Background on ~leestoday's case
GetHuman: ~leestoday - can you tell our other Burger King customers when your case took place?
~leestoday: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~leestoday a list of common Burger King problems)
~leestoday: "Cancel a reservation" was why I was trying to call.
~leestoday's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~leestoday: Pulled up ** till dining room was closed. Door was locked and refused to be let in. Took drive through and I purchased * rodeo chickens and * rodeo burger. Along with an order of onion rings. Didn't receive my burger, and the onion rings were mushy and cold. I am normally happy with the establishment but in the future will probably go elsewhere
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~leestoday: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~leestoday: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~leestoday: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
~leestoday: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~leestoday taken from his Burger King customer service problem that occurred on November 16th, 2017.