Burger King: The Martel California burger has the worst Mana...

A Burger King customer review by GetHuman user ~Urfinest from November 27th, 2017

Background on ~Urfinest's case

GetHuman: ~Urfinest - can you tell our other Burger King customers when your case took place?
~Urfinest: Yeah. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Burger King, and if so, how?
~Urfinest: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~Urfinest a list of common Burger King problems)
~Urfinest: "Delivery problem" was why I was trying to call.

~Urfinest's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Urfinest: The Martel California burger has the worst Management. They came and yelled at me cuz my burger wasn't right. All of them barly speak any English go the and try to understand the RGM there, next poor service like the people don't even care that ur there second smile at me and third the food is dry and seems old
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~Urfinest: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Urfinest: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~Urfinest: For that I would say four out of five.
GetHuman: And finally- any advice for other Burger King customers?
~Urfinest: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Urfinest taken from his Burger King customer service problem that occurred on November 23rd, 2017.

Burger King

1.35 of 5 stars | 112 reviews

~Urfinest's Burger King Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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