Burger King: This was the worst experience of my life. They...
A Burger King customer review by GetHuman user GetHuman-404311 from November 25th, 2017
Background on GetHuman-404311's case
GetHuman: GetHuman-404311 - can you tell our other Burger King customers when your case took place?
GetHuman-404311: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-404311 a list of common Burger King problems)
GetHuman-404311: "Make a reservation" was why I was trying to contact.
GetHuman-404311's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-404311: This was the worst experience of my life. They made me wait so they could reset the time in the drive thru and everything . Food was nasty. My stomach was messed up for * days. I want my money back or something. Nuggets were hard. Oreo shake was melting. Barbecue sauce looked like someone had already used some of it. What the **** are you going to do about that through a **** website. Contact me
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
GetHuman-404311: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-404311: I'd give them a two out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
GetHuman-404311: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
GetHuman-404311: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-404311 taken from his Burger King customer service problem that occurred on November 21st, 2017.