Burger King: When I came into get some food there was a hand...

A Burger King customer review by GetHuman user GetHuman-435647 from November 24th, 2017

Background on GetHuman-435647's case

GetHuman: GetHuman-435647 - can you tell our other Burger King customers when your case took place?
GetHuman-435647: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman-435647: I used a help page I found on the GetHuman Burger King customer service contact info page: Contact Burger King Customer Service
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-435647 a list of common Burger King problems)
GetHuman-435647: "Delivery problem" was why I was trying to contact.

GetHuman-435647's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-435647: When I came into get some food there was a handful of people who works at Burger King standing in a group like a big circle right by the register laughing and talking they all saw me and kept talking and walking around with they're head stuck up there asses and finally someone called someone too do register that was way in the back doing dishes too come help me when one I them could have just helped me while they were doing nothing I do not appreciate it the Burger King in Jonesboro Arkansas on Harrisburg road is ridiculous and the customer service ***** I have very unhappy and will not be back at that location
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
GetHuman-435647: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-435647: I'd give them a two out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
GetHuman-435647: For that I would say one out of five.
GetHuman: And finally- any advice for other Burger King customers?
GetHuman-435647: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-435647 taken from his Burger King customer service problem that occurred on November 21st, 2017.

Burger King

1.35 of 5 stars | 112 reviews

GetHuman-435647's Burger King Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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