Burger King: coupon states of per customer, had my knee repl...

A Burger King customer review by GetHuman user GetHuman-338625 from November 22nd, 2017

Background on GetHuman-338625's case

GetHuman: GetHuman-338625 - can you tell our other Burger King customers when your case took place?
GetHuman-338625: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman-338625: I used the 866-394-2493 number I found for on the GetHuman Burger King customer phone number page I was on: Burger King Customer Service Phone Number
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-338625 a list of common Burger King problems)
GetHuman-338625: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-338625's review of Burger King customer service

GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-338625: coupon states of per customer, had my knee replaced * weeks ago ** year old mother in my car. at the drive thru window states one coupon per car. they expected my ** year old mother or me on walker to walk inside. Waynesboro Pa told them I would go next door to Hardees they are losing business like crazy
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
GetHuman-338625: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-338625: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
GetHuman-338625: For that I would say three out of five.
GetHuman: And finally- any advice for other Burger King customers?
GetHuman-338625: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-338625 taken from his Burger King customer service problem that occurred on November 15th, 2017.

Burger King

1.35 of 5 stars | 112 reviews

GetHuman-338625's Burger King Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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