CBE Group: I hit a financial hiccup this month. However th...

A CBE Group customer review by GetHuman user GetHuman-122717 from November 18th, 2017

Background on GetHuman-122717's case

GetHuman: GetHuman-122717 - can you tell our other CBE Group customers when your case took place?
GetHuman-122717: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to CBE Group, and if so, how?
GetHuman-122717: I used the 319-234-6686 number I found for on the GetHuman CBE Group customer phone number page I was on: CBE Group Customer Service Phone Number
GetHuman: And which of these common CBE Group customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-122717 a list of common CBE Group problems)
GetHuman-122717: "Repayment question" was why I was trying to call.

GetHuman-122717's review of CBE Group customer service

GetHuman: So how would you sum up your experience for GetHuman's CBE Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-122717: I hit a financial hiccup this month. However the person who took my call was able to help me to postpone my payment to a later date (one month). I am really grateful for the help.
GetHuman: Let's quantify your experience contacting CBE Group. On a scale of 1 to 5, how easy is it go get help on a CBE Group problem?
GetHuman-122717: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-122717: I'd give them a five out of five on communication.
GetHuman: And what about CBE Group's ability to quickly and effectively address your problem?
GetHuman-122717: For that I would say one out of five.
GetHuman: And finally- any advice for other CBE Group customers?
GetHuman-122717: Call them early in the day or late. Don't forget any personal or account information you might need for CBE Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-122717 taken from his CBE Group customer service problem that occurred on November 17th, 2017.

CBE Group

3.20 of 5 stars | 5 reviews

GetHuman-122717's CBE Group Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars

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