CBS Corp.: corporate office. i was trying to cancel mycbs...
A CBS Corp. customer review by GetHuman user ~bmbrplt from November 27th, 2017
Background on ~bmbrplt's case
GetHuman: ~bmbrplt - can you tell our other CBS Corp. customers when your case took place?
~bmbrplt: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to CBS Corp., and if so, how?
GetHuman: And which of these common CBS Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~bmbrplt a list of common CBS Corp. problems)
~bmbrplt: "Cancel subscription" was why I was trying to call.
~bmbrplt's review of CBS Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's CBS Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bmbrplt: corporate office. i was trying to cancel mycbs subscription as cbs apparently has no clue about the internet and promises stuff they cant do
GetHuman: Let's quantify your experience contacting CBS Corp.. On a scale of 1 to 5, how easy is it go get help on a CBS Corp. problem?
~bmbrplt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bmbrplt: I'd give them a five out of five on communication.
GetHuman: And what about CBS Corp.'s ability to quickly and effectively address your problem?
~bmbrplt: For that I would say five out of five.
GetHuman: And finally- any advice for other CBS Corp. customers?
~bmbrplt: Call them early in the day or late. Don't forget any personal or account information you might need for CBS Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bmbrplt taken from his CBS Corp. customer service problem that occurred on November 23rd, 2017.