CDUniverse.com: I will not do any financial transaction online...
A CDUniverse.com customer review by GetHuman user ~dave from November 23rd, 2017
Background on ~dave's case
GetHuman: ~dave - can you tell our other CDUniverse.com customers when your case took place?
~dave: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to CDUniverse.com, and if so, how?
GetHuman: And which of these common CDUniverse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dave a list of common CDUniverse.com problems)
~dave: "Complaint" was why I was trying to contact.
~dave's review of CDUniverse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CDUniverse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dave: I will not do any financial transaction online. I only order by phone. Young lady today was extremely helpful and efficient. Now that you can barely find a selection of CD's in stores anymore. This is a real godsend! Great work!
GetHuman: Let's quantify your experience contacting CDUniverse.com. On a scale of 1 to 5, how easy is it go get help on a CDUniverse.com problem?
~dave: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dave: I'd give them a five out of five on communication.
GetHuman: And what about CDUniverse.com's ability to quickly and effectively address your problem?
~dave: For that I would say five out of five.
GetHuman: And finally- any advice for other CDUniverse.com customers?
~dave: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CDUniverse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dave taken from his CDUniverse.com customer service problem that occurred on November 17th, 2017.
CDUniverse.com
5.00 of 5 stars | 9 reviews
~dave's CDUniverse.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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