CWMALLS: Very convenient to place my order and I get wha...
A CWMALLS customer review by GetHuman user ~Charles Bourge from November 27th, 2017
Background on ~Charles Bourge's case
GetHuman: ~Charles Bourge - can you tell our other CWMALLS customers when your case took place?
~Charles Bourge: Sure. It was late at night, on November 18th.
GetHuman: Did you reach out to CWMALLS, and if so, how?
GetHuman: And which of these common CWMALLS customer issues best describes the reason you wanted to talk to them?
(Shows ~Charles Bourge a list of common CWMALLS problems)
~Charles Bourge: "Returns" was why I was trying to contact.
~Charles Bourge's review of CWMALLS customer service
GetHuman: So how would you sum up your experience for GetHuman's CWMALLS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charles Bourge: Very convenient to place my order and I get what I want in a week, it is a very nice leather messenger bag, I use it every day, people in my office also love this bag. Very happy.
GetHuman: Let's quantify your experience contacting CWMALLS. On a scale of 1 to 5, how easy is it go get help on a CWMALLS problem?
~Charles Bourge: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charles Bourge: I'd give them a three out of five on communication.
GetHuman: And what about CWMALLS's ability to quickly and effectively address your problem?
~Charles Bourge: For that I would say two out of five.
GetHuman: And finally- any advice for other CWMALLS customers?
~Charles Bourge: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CWMALLS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charles Bourge taken from his CWMALLS customer service problem that occurred on November 18th, 2017.