CafePress: I have never delt with a more pleasant and coop...
A CafePress customer review by GetHuman user ~Karol Scally from November 10th, 2017
Background on ~Karol Scally's case
GetHuman: ~Karol Scally - can you tell our other CafePress customers when your case took place?
~Karol Scally: Yeah. It was morning, on November 3rd.
GetHuman: Did you reach out to CafePress, and if so, how?
GetHuman: And which of these common CafePress customer issues best describes the reason you wanted to talk to them?
(Shows ~Karol Scally a list of common CafePress problems)
~Karol Scally: "Cancel order" was why I was trying to call.
~Karol Scally's review of CafePress customer service
GetHuman: So how would you sum up your experience for GetHuman's CafePress customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karol Scally: I have never delt with a more pleasant and cooperative service on lie will suggest your company to everyone. Thank you
GetHuman: Let's quantify your experience contacting CafePress. On a scale of 1 to 5, how easy is it go get help on a CafePress problem?
~Karol Scally: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karol Scally: I'd give them a five out of five on communication.
GetHuman: And what about CafePress's ability to quickly and effectively address your problem?
~Karol Scally: For that I would say five out of five.
GetHuman: And finally- any advice for other CafePress customers?
~Karol Scally: Call them early in the day or late. Don't forget any personal or account information you might need for CafePress to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Karol Scally taken from his CafePress customer service problem that occurred on November 3rd, 2017.