CajunGrocer.com: Asked to return spoiled gator. Was told not to...
A CajunGrocer.com customer review by GetHuman user ~mlee from November 19th, 2017
Background on ~mlee's case
GetHuman: ~mlee - can you tell our other CajunGrocer.com customers when your case took place?
~mlee: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to CajunGrocer.com, and if so, how?
GetHuman: And which of these common CajunGrocer.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mlee a list of common CajunGrocer.com problems)
~mlee: "Returns" was why I was trying to call.
~mlee's review of CajunGrocer.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CajunGrocer.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mlee: Asked to return spoiled gator. Was told not to return. I said credit to my acct. would be fine, since I was frequent customer. Never happened. Rec'd spoiled gator *x. Bought from again, none the less, missing small item. boo. I now order direct.
GetHuman: Let's quantify your experience contacting CajunGrocer.com. On a scale of 1 to 5, how easy is it go get help on a CajunGrocer.com problem?
~mlee: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mlee: I'd give them a one out of five on communication.
GetHuman: And what about CajunGrocer.com's ability to quickly and effectively address your problem?
~mlee: For that I would say one out of five.
GetHuman: And finally- any advice for other CajunGrocer.com customers?
~mlee: Call them early in the day or late. Don't forget any personal or account information you might need for CajunGrocer.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mlee taken from his CajunGrocer.com customer service problem that occurred on November 12th, 2017.
CajunGrocer.com
2.00 of 5 stars | 7 reviews
~mlee's CajunGrocer.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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