California Department of Motor Vehicles (DMV/RMV): Been calling since monday, and cant even be put...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Eddie 916 from November 27th, 2017
Background on ~Eddie 916's case
GetHuman: ~Eddie 916 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Eddie 916: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Eddie 916 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Eddie 916: "DUI" was why I was trying to call.
~Eddie 916's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eddie 916: Been calling since monday, and cant even be put on hold, goes straight to massage saing alots of callers and automatic massage sais call back later, and still it doesnt let me call
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Eddie 916: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eddie 916: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Eddie 916: For that I would say two out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Eddie 916: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eddie 916 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 18th, 2017.