California Department of Motor Vehicles (DMV/RMV): Got a busy signal the first * times I called. A...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Juan from November 10th, 2017
Background on ~Juan's case
GetHuman: ~Juan - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Juan: Yeah. It was afternoon, on October 31st.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Juan a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Juan: "Title Release" was why I was trying to call.
~Juan's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Juan: Got a busy signal the first * times I called. After that, reached a person directly. Have to call back tomorrow to see if my issue is really resolved.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Juan: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Juan: I'd give them a two out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Juan: For that I would say one out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Juan: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Juan taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 31st, 2017.