California Department of Motor Vehicles (DMV/RMV): I have had problems with my registration since...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~all5x from November 26th, 2017
Background on ~all5x's case
GetHuman: ~all5x - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~all5x: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~all5x a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~all5x: "File a report" was why I was trying to call.
~all5x's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~all5x: I have had problems with my registration since buying my truck in ****. I have a *** ton p*u with handicap plates. First * years would never receive a renewal because the computer couldn't handle it. Luckily a very nice neighbor who worked for DMV software office was able to get it fixed. Everything was fine until ****, paid registration as soon as bill was received and DMV sent an notice of incomplete renewal. It stated that as soon as the SMOG was completed the tags would be mailed (NOT). Went to DMV yesterday since renewal for **** was not sent and found out it is my fault for not coming to get tags at DMV and that is why I didn't receive a renewal notice. I told them i could find that information on their website, the last thing I was told was sit tight the tags would be in the mail. I am really afraid that the DMV will try to get a new computer which will really F&** things up like the last time they tried to get a new computer. It cost us millions and millions of dollars a
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~all5x: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~all5x: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~all5x: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~all5x: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~all5x taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 20th, 2017.