California Department of Motor Vehicles (DMV/RMV): I mailed in a damaged license plate and haven't...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user GetHuman-jcharett from December 10th, 2017
Background on GetHuman-jcharett's case
GetHuman: GetHuman-jcharett - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
GetHuman-jcharett: Yup. It was late at night, on December 5th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jcharett a list of common California Department of Motor Vehicles (DMV/RMV) problems)
GetHuman-jcharett: "Local services" was why I was trying to call.
GetHuman-jcharett's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jcharett: I mailed in a damaged license plate and haven't yet received a replacement
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-jcharett: My plate was damaged in an accident. I mailed it in on ****. I haven't yet received my replacement and the check I sent has not been cashed.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
GetHuman-jcharett: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jcharett: I'd give them a one out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
GetHuman-jcharett: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
GetHuman-jcharett: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jcharett taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on December 5th, 2017.