California Department of Motor Vehicles (DMV/RMV): I've been waiting nearly * months so far for my...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Ridiculous from November 3rd, 2017
Background on ~Ridiculous's case
GetHuman: ~Ridiculous - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Ridiculous: Yeah. It was late at night, on November 1st.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Ridiculous a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Ridiculous: "File a report" was why I was trying to call.
~Ridiculous's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ridiculous: I've been waiting nearly * months so far for my permanent ID card and after my interim licence expired I'm still trying to contact the DMV but still no luck. The operators are always busy and I just get the same information passed on to me from the machined operator. I am officially fed up with this BS. The DMV really needs to fix this ridiculous nonsense.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Ridiculous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ridiculous: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Ridiculous: For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Ridiculous: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ridiculous taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 1st, 2017.