California Employment Development Department (EDD): Here is our chat:**Agent **:*Welcome to State o...
A California Employment Development Department (EDD) customer review by GetHuman user ~Erin Fitz from November 17th, 2017
Background on ~Erin Fitz's case
GetHuman: ~Erin Fitz - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Erin Fitz: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Erin Fitz a list of common California Employment Development Department (EDD) problems)
~Erin Fitz: "Speak to an agent" was why I was trying to call.
~Erin Fitz's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Erin Fitz: Here is our chat:**Agent **:*Welcome to State of California Government - DIRECTORY ASSISTANCE. **How may I assist you? *Erin Fitzgerald:*HI there, I have a question about filing for UI. I was on SDI for my pregnancy. The baby bonding portion ended ****. I was unable to return to work as my husband and I are filing for divorce and I had to move out of the area.*Erin Fitzgerald:*I am unsure of when my last date of employment was.*Erin Fitzgerald:*Would that be the last day I physically worked or was technically considered an employee?*Agent **:*For this you would contact EDD. If for Unemployment ***-***-****, If State Disability ***-***-****, If Paid Family Leave ***-***-****, If payroll withholdings ***-***-****. You may also contact the Executive Office at ***-***-****. Good day! *Chat Session Ended, Goodbye. (****)**Thanks EDD. I tried calling before going online. I was on the phone for ** minutes navigating the directory before being hung up as they were too busy. Great service.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Erin Fitz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Erin Fitz: I'd give them a five out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Erin Fitz: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Erin Fitz: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Erin Fitz taken from his California Employment Development Department (EDD) customer service problem that occurred on November 9th, 2017.