California Employment Development Department (EDD): I can't believe I was able to settle the matter...

A California Employment Development Department (EDD) customer review by GetHuman user ~answers at last from November 20th, 2017

Background on ~answers at last's case

GetHuman: ~answers at last - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~answers at last: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~answers at last: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~answers at last a list of common California Employment Development Department (EDD) problems)
~answers at last: "Missed payments" was why I was trying to call.

~answers at last's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~answers at last: I can't believe I was able to settle the matter with EDD in less than five minutes what has been months of emails because it was imposable for me to get a call through. This number is golden. Thank you, thank you, thank you.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~answers at last: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~answers at last: I'd give them a three out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~answers at last: For that I would say four out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~answers at last: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~answers at last taken from his California Employment Development Department (EDD) customer service problem that occurred on November 14th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~answers at last's California Employment Development Department (EDD) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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