California Employment Development Department (EDD): I did as the instructions told me waiting for v...

A California Employment Development Department (EDD) customer review by GetHuman user ~Bobby Boucher from November 16th, 2017

Background on ~Bobby Boucher's case

GetHuman: ~Bobby Boucher - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Bobby Boucher: Yeah. It was evening, on November 8th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~Bobby Boucher: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Bobby Boucher a list of common California Employment Development Department (EDD) problems)
~Bobby Boucher: "Missed payments" was why I was trying to call.

~Bobby Boucher's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bobby Boucher: I did as the instructions told me waiting for voice and hitting the appropriate numbers *,*,*,ssn*,* and all it did was talk some and hangup on me...
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Bobby Boucher: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bobby Boucher: I'd give them a five out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Bobby Boucher: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Bobby Boucher: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bobby Boucher taken from his California Employment Development Department (EDD) customer service problem that occurred on November 8th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~Bobby Boucher's California Employment Development Department (EDD) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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