California Employment Development Department (EDD): I got directly thru my case manager directly as...
A California Employment Development Department (EDD) customer review by GetHuman user ~EDD Expert from November 20th, 2017
Background on ~EDD Expert's case
GetHuman: ~EDD Expert - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~EDD Expert: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~EDD Expert a list of common California Employment Development Department (EDD) problems)
~EDD Expert: "Re-open a claim" was why I was trying to call.
~EDD Expert's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EDD Expert: I got directly thru my case manager directly as they transferred my to her direct line. I know where this secret office located and they always answer the phone. I used to call this number when I worked in HR and had to contact EDD for various issues
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~EDD Expert: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EDD Expert: I'd give them a four out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~EDD Expert: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~EDD Expert: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~EDD Expert taken from his California Employment Development Department (EDD) customer service problem that occurred on November 17th, 2017.