California Employment Development Department (EDD): We called separate times. The first time someo...

A California Employment Development Department (EDD) customer review by GetHuman user ~Living The Dream from November 19th, 2017

Background on ~Living The Dream's case

GetHuman: ~Living The Dream - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Living The Dream: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~Living The Dream: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Living The Dream a list of common California Employment Development Department (EDD) problems)
~Living The Dream: "Missed payments" was why I was trying to call.

~Living The Dream's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Living The Dream: We called separate times. The first time someone answered in ** minutes. The second time no one answered even after an hour. The last time someone answered after ** minutes and was able to resolve our issue.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Living The Dream: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Living The Dream: I'd give them a three out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Living The Dream: For that I would say four out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Living The Dream: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Living The Dream taken from his California Employment Development Department (EDD) customer service problem that occurred on November 16th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~Living The Dream's California Employment Development Department (EDD) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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