California Franchise Tax Board: I have had to prove over and over again I did n...

A California Franchise Tax Board customer review by GetHuman user ~Too scared to give one from November 18th, 2017

Background on ~Too scared to give one's case

GetHuman: ~Too scared to give one - can you tell our other California Franchise Tax Board customers when your case took place?
~Too scared to give one: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to California Franchise Tax Board, and if so, how?
~Too scared to give one: I used the 800-852-5711 number I found for on the GetHuman California Franchise Tax Board customer phone number page I was on: California Franchise Tax Board Customer Service Phone Number
GetHuman: And which of these common California Franchise Tax Board customer issues best describes the reason you wanted to talk to them?
(Shows ~Too scared to give one a list of common California Franchise Tax Board problems)
~Too scared to give one: "Ask For Tax Help" was why I was trying to call.

~Too scared to give one's review of California Franchise Tax Board customer service

GetHuman: So how would you sum up your experience for GetHuman's California Franchise Tax Board customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Too scared to give one: I have had to prove over and over again I did not owe taxes in ****,****,****.*For **** I have been harassed by them for money I NEVER EARNED since July of ****!!!** times I have HAD TO PROVE MY INNOCENCE!!!*WHAT DO I GET IN RETURN FOR PROOF???? *ONLY A PERSONS NAME AND STATION NUMBER WHO CLAIMS I AM CLEARED IN THE SYSTEM I DO NOT OWE. *I HAVE BEEN WRITING THEM DOWN FOR YEARS NOW.*LAST WEEK ALL I ASKED FOR WHEN I RECEIVED A TERRIFYING NOTICE FOR PENALTIES AND FINES ETC FOR MONEY I NEVER EARNED!*I CALLED AGAIN I WAS TOLD YET AGAIN I AM CLEAR I DO NOT OWE TAXES ON MONEY I NEVER EARNED! *THE TERRIFYING NOTICE WAS THEIR ERROR!!!!!!!*I ASKED FOR A LETTER TO PROVE IT SO I COULD SEND IT THE NEXT TIME THEY ESCALATE THEIR UNWARRANTED HARASSMENT OF ME. *I WAS TRANSFERRED AROUND A FEW TIMES.*IT WAS REFUSED AND I WAS HUNG UP ON FOR ASKING! *THEY ARE WORSE THAN THE IRS!!!!!!**AT LEAST I ONLY HAVE TO PROVE IT * TIME TO THEM AND THEN THEY LEAVE ME ALONE!!!!
GetHuman: Let's quantify your experience contacting California Franchise Tax Board. On a scale of 1 to 5, how easy is it go get help on a California Franchise Tax Board problem?
~Too scared to give one: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Too scared to give one: I'd give them a five out of five on communication.
GetHuman: And what about California Franchise Tax Board's ability to quickly and effectively address your problem?
~Too scared to give one: For that I would say four out of five.
GetHuman: And finally- any advice for other California Franchise Tax Board customers?
~Too scared to give one: Call them early in the day or late. Don't forget any personal or account information you might need for California Franchise Tax Board to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Too scared to give one taken from his California Franchise Tax Board customer service problem that occurred on November 15th, 2017.

California Franchise Tax Board

2.76 of 5 stars | 191 reviews

~Too scared to give one's California Franchise Tax Board Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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