California Franchise Tax Board: "We are unable to take your call at this time...
A California Franchise Tax Board customer review by GetHuman user ~tax slave from November 15th, 2017
Background on ~tax slave's case
GetHuman: ~tax slave - can you tell our other California Franchise Tax Board customers when your case took place?
~tax slave: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to California Franchise Tax Board, and if so, how?
GetHuman: And which of these common California Franchise Tax Board customer issues best describes the reason you wanted to talk to them?
(Shows ~tax slave a list of common California Franchise Tax Board problems)
~tax slave: "Request a Form/Filing" was why I was trying to call.
~tax slave's review of California Franchise Tax Board customer service
GetHuman: So how would you sum up your experience for GetHuman's California Franchise Tax Board customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tax slave: "We are unable to take your call at this time, please call back later." ** click ***Wish I could get away with that when the call me asking for money.
GetHuman: Let's quantify your experience contacting California Franchise Tax Board. On a scale of 1 to 5, how easy is it go get help on a California Franchise Tax Board problem?
~tax slave: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tax slave: I'd give them a two out of five on communication.
GetHuman: And what about California Franchise Tax Board's ability to quickly and effectively address your problem?
~tax slave: For that I would say one out of five.
GetHuman: And finally- any advice for other California Franchise Tax Board customers?
~tax slave: Call them early in the day or late. Don't forget any personal or account information you might need for California Franchise Tax Board to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tax slave taken from his California Franchise Tax Board customer service problem that occurred on November 11th, 2017.