California Franchise Tax Board: after I pressed *-*-* I was connected to a Rep...
A California Franchise Tax Board customer review by GetHuman user ~taxs suck from November 24th, 2017
Background on ~taxs suck's case
GetHuman: ~taxs suck - can you tell our other California Franchise Tax Board customers when your case took place?
~taxs suck: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to California Franchise Tax Board, and if so, how?
GetHuman: And which of these common California Franchise Tax Board customer issues best describes the reason you wanted to talk to them?
(Shows ~taxs suck a list of common California Franchise Tax Board problems)
~taxs suck: "Request a Form/Filing" was why I was trying to call.
~taxs suck's review of California Franchise Tax Board customer service
GetHuman: So how would you sum up your experience for GetHuman's California Franchise Tax Board customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~taxs suck: after I pressed *-*-* I was connected to a Rep line I used call back they said the wait time would be **-** min but the system called me in **min
GetHuman: Let's quantify your experience contacting California Franchise Tax Board. On a scale of 1 to 5, how easy is it go get help on a California Franchise Tax Board problem?
~taxs suck: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~taxs suck: I'd give them a four out of five on communication.
GetHuman: And what about California Franchise Tax Board's ability to quickly and effectively address your problem?
~taxs suck: For that I would say one out of five.
GetHuman: And finally- any advice for other California Franchise Tax Board customers?
~taxs suck: Call them early in the day or late. Don't forget any personal or account information you might need for California Franchise Tax Board to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~taxs suck taken from his California Franchise Tax Board customer service problem that occurred on November 19th, 2017.