California Secretary of State: Answered immediately and then transferred me to...
A California Secretary of State customer review by GetHuman user ~Cece from November 27th, 2017
Background on ~Cece's case
GetHuman: ~Cece - can you tell our other California Secretary of State customers when your case took place?
~Cece: Sure. It was evening, on November 25th.
GetHuman: Did you reach out to California Secretary of State, and if so, how?
GetHuman: And which of these common California Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~Cece a list of common California Secretary of State problems)
~Cece: "None of those really matches why I wanted to call California Secretary of State that day." was why I was trying to call.
~Cece's review of California Secretary of State customer service
GetHuman: So how would you sum up your experience for GetHuman's California Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cece: Answered immediately and then transferred me to the correct department where I had to wait in line for service, but another real human answered! Great work guys!
GetHuman: Let's quantify your experience contacting California Secretary of State. On a scale of 1 to 5, how easy is it go get help on a California Secretary of State problem?
~Cece: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cece: I'd give them a two out of five on communication.
GetHuman: And what about California Secretary of State's ability to quickly and effectively address your problem?
~Cece: For that I would say five out of five.
GetHuman: And finally- any advice for other California Secretary of State customers?
~Cece: Call them early in the day or late. Don't forget any personal or account information you might need for California Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cece taken from his California Secretary of State customer service problem that occurred on November 25th, 2017.