Canada's Wonderland: The info that I got was good as long as it is a...

A Canada's Wonderland customer review by GetHuman user ~curvieleidie from November 27th, 2017

Background on ~curvieleidie 's case

GetHuman: ~curvieleidie - can you tell our other Canada's Wonderland customers when your case took place?
~curvieleidie : Yes. It was afternoon, on November 25th.
GetHuman: Did you reach out to Canada's Wonderland, and if so, how?
~curvieleidie : I used the 905-832-7000 number I found for on the GetHuman Canada's Wonderland customer phone number page I was on: Canada's Wonderland Customer Service Phone Number
GetHuman: And which of these common Canada's Wonderland customer issues best describes the reason you wanted to talk to them?
(Shows ~curvieleidie a list of common Canada's Wonderland problems)
~curvieleidie : "Overcharge/Strange charge" was why I was trying to call.

~curvieleidie 's review of Canada's Wonderland customer service

GetHuman: So how would you sum up your experience for GetHuman's Canada's Wonderland customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~curvieleidie : The info that I got was good as long as it is accurate. I want to buy park passes and want to know if I bought the discounted season pass online if I can later do add Ons at the gate. Jayden the call center rep says that I can and that the add on rate is static. The price for passes is due to go up on Tuesday May **. I hope he is right because if not and I do it this way there will be no Hayden at the gate to yell at just another poor innocent party that is sorry for my inconvenience. I hate hearing that s@*! When it is too bad so sad.
GetHuman: Let's quantify your experience contacting Canada's Wonderland. On a scale of 1 to 5, how easy is it go get help on a Canada's Wonderland problem?
~curvieleidie : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~curvieleidie : I'd give them a one out of five on communication.
GetHuman: And what about Canada's Wonderland's ability to quickly and effectively address your problem?
~curvieleidie : For that I would say three out of five.
GetHuman: And finally- any advice for other Canada's Wonderland customers?
~curvieleidie : Call them early in the day or late. Don't forget any personal or account information you might need for Canada's Wonderland to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~curvieleidie taken from his Canada's Wonderland customer service problem that occurred on November 25th, 2017.

Canada's Wonderland

1.50 of 5 stars | 25 reviews

~curvieleidie 's Canada's Wonderland Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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