Canon USA: The number connects me with Canon Canada instea...
A Canon USA customer review by GetHuman user ~ALSO ANONYMOUS from November 26th, 2017
Background on ~ALSO ANONYMOUS's case
GetHuman: ~ALSO ANONYMOUS - can you tell our other Canon USA customers when your case took place?
~ALSO ANONYMOUS: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Canon USA, and if so, how?
GetHuman: And which of these common Canon USA customer issues best describes the reason you wanted to talk to them?
(Shows ~ALSO ANONYMOUS a list of common Canon USA problems)
~ALSO ANONYMOUS: "Repairs" was why I was trying to call.
~ALSO ANONYMOUS's review of Canon USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Canon USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ALSO ANONYMOUS: The number connects me with Canon Canada instead of Canon USA
GetHuman: Let's quantify your experience contacting Canon USA. On a scale of 1 to 5, how easy is it go get help on a Canon USA problem?
~ALSO ANONYMOUS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ALSO ANONYMOUS: I'd give them a one out of five on communication.
GetHuman: And what about Canon USA's ability to quickly and effectively address your problem?
~ALSO ANONYMOUS: For that I would say four out of five.
GetHuman: And finally- any advice for other Canon USA customers?
~ALSO ANONYMOUS: Call them early in the day or late. Don't forget any personal or account information you might need for Canon USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ALSO ANONYMOUS taken from his Canon USA customer service problem that occurred on November 19th, 2017.