Captain D's: Actually had company in town and decided on Cap...
A Captain D's customer review by GetHuman user ~starfishbjella from November 16th, 2017
Background on ~starfishbjella's case
GetHuman: ~starfishbjella - can you tell our other Captain D's customers when your case took place?
~starfishbjella: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to Captain D's, and if so, how?
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~starfishbjella a list of common Captain D's problems)
~starfishbjella: "Make a reservation" was why I was trying to call.
~starfishbjella's review of Captain D's customer service
GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~starfishbjella: Actually had company in town and decided on Captain D's. My fish was not done. The fries were cold..They did not give us malt vinegar as requested. Not a pleasnr experience. Especially with company. I frequent the Captain D's in Myrtle Beach SC. and never seem to get consistent good food there. This one might have put me over the top and not even try it again. Sincerely disappointed in Myrtle Beach Michelle Bjella
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~starfishbjella: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~starfishbjella: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~starfishbjella: For that I would say five out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~starfishbjella: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~starfishbjella taken from his Captain D's customer service problem that occurred on November 7th, 2017.