Captain D's: The cold slaw i got was bad, it was bad sour ta...
A Captain D's customer review by GetHuman user ~angel from November 16th, 2017
Background on ~angel's case
GetHuman: ~angel - can you tell our other Captain D's customers when your case took place?
~angel: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Captain D's, and if so, how?
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~angel a list of common Captain D's problems)
~angel: "Cancel a reservation" was why I was trying to call.
~angel's review of Captain D's customer service
GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angel: The cold slaw i got was bad, it was bad sour taste and it was brown looking. I spit it out but i hope i dont get sick. I called and they wanted me ti bring it back,i told them i didnt want to get back out,they really didnt care but i eanted someone to know. I use to really like captain d's but i am never going back. And if i get sick, they will hear about it!!
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~angel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angel: I'd give them a two out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~angel: For that I would say five out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~angel: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angel taken from his Captain D's customer service problem that occurred on November 15th, 2017.