CarKart.com: Placed my order online with ALL required inform...
A CarKart.com customer review by GetHuman user ~gtojudge from November 24th, 2017
Background on ~gtojudge's case
GetHuman: ~gtojudge - can you tell our other CarKart.com customers when your case took place?
~gtojudge: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to CarKart.com, and if so, how?
GetHuman: And which of these common CarKart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~gtojudge a list of common CarKart.com problems)
~gtojudge: "Make a purchase" was why I was trying to call.
~gtojudge's review of CarKart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CarKart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gtojudge: Placed my order online with ALL required information last evening. This a.m. "Jack" (with a very heavy accent) left me a voice message wanting me to return their call. After * attempts "Jack" answered and he wanted me to verify my personal information that I provided with the order, and could or would not give me an explanation for the request. Now I'm really worried about the transaction being legit, and if my CC info is at risk. Taking necessary precautions now.
GetHuman: Let's quantify your experience contacting CarKart.com. On a scale of 1 to 5, how easy is it go get help on a CarKart.com problem?
~gtojudge: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gtojudge: I'd give them a one out of five on communication.
GetHuman: And what about CarKart.com's ability to quickly and effectively address your problem?
~gtojudge: For that I would say three out of five.
GetHuman: And finally- any advice for other CarKart.com customers?
~gtojudge: Call them early in the day or late. Don't forget any personal or account information you might need for CarKart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gtojudge taken from his CarKart.com customer service problem that occurred on November 15th, 2017.
CarKart.com
2.00 of 5 stars | 4 reviews
~gtojudge's CarKart.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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