CarPartsWarehouse.com: Sold me an aftermarket new power steering rack...
A CarPartsWarehouse.com customer review by GetHuman user ~TomWaits from November 23rd, 2017
Background on ~TomWaits's case
GetHuman: ~TomWaits - can you tell our other CarPartsWarehouse.com customers when your case took place?
~TomWaits: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to CarPartsWarehouse.com, and if so, how?
GetHuman: And which of these common CarPartsWarehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~TomWaits a list of common CarPartsWarehouse.com problems)
~TomWaits: "None of those really matches why I wanted to call CarPartsWarehouse.com that day." was why I was trying to call.
~TomWaits's review of CarPartsWarehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CarPartsWarehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TomWaits: Sold me an aftermarket new power steering rack they had manufactured in china with unserviceable tie rods. Now I have to buy a whole new rack and the installation too. Be careful what you buy from them.
GetHuman: Let's quantify your experience contacting CarPartsWarehouse.com. On a scale of 1 to 5, how easy is it go get help on a CarPartsWarehouse.com problem?
~TomWaits: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TomWaits: I'd give them a five out of five on communication.
GetHuman: And what about CarPartsWarehouse.com's ability to quickly and effectively address your problem?
~TomWaits: For that I would say one out of five.
GetHuman: And finally- any advice for other CarPartsWarehouse.com customers?
~TomWaits: Call them early in the day or late. Don't forget any personal or account information you might need for CarPartsWarehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TomWaits taken from his CarPartsWarehouse.com customer service problem that occurred on November 19th, 2017.
3.00 of 5 stars | 4 reviews
~TomWaits's CarPartsWarehouse.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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