Carefusion: This is for their Pyxis Department. "High Prior...
A Carefusion customer review by GetHuman user GetHuman-279452 from November 21st, 2017
Background on GetHuman-279452's case
GetHuman: GetHuman-279452 - can you tell our other Carefusion customers when your case took place?
GetHuman-279452: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Carefusion, and if so, how?
GetHuman: And which of these common Carefusion customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-279452 a list of common Carefusion problems)
GetHuman-279452: "None of those really matches why I wanted to call Carefusion that day." was why I was trying to call.
GetHuman-279452's review of Carefusion customer service
GetHuman: So how would you sum up your experience for GetHuman's Carefusion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-279452: This is for their Pyxis Department. "High Priority" calls do get answered..... in * days. Filing a trouble ticket on line or by phone makes no difference. Response time to "High Priority" Trouble Tickets is still * days. Maybe they need to hire more Techs?
GetHuman: Let's quantify your experience contacting Carefusion. On a scale of 1 to 5, how easy is it go get help on a Carefusion problem?
GetHuman-279452: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-279452: I'd give them a one out of five on communication.
GetHuman: And what about Carefusion's ability to quickly and effectively address your problem?
GetHuman-279452: For that I would say three out of five.
GetHuman: And finally- any advice for other Carefusion customers?
GetHuman-279452: Call them early in the day or late. Don't forget any personal or account information you might need for Carefusion to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-279452 taken from his Carefusion customer service problem that occurred on November 18th, 2017.
Carefusion
2.00 of 5 stars | 1 reviews
GetHuman-279452's Carefusion Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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