Caremark: These people call me * times a day for months.I...
A Caremark customer review by GetHuman user ~"unhappy jon" from November 4th, 2017
Background on ~"unhappy jon"'s case
GetHuman: ~"unhappy jon" - can you tell our other Caremark customers when your case took place?
~"unhappy jon": Yup. It was afternoon, on October 25th.
GetHuman: Did you reach out to Caremark, and if so, how?
GetHuman: And which of these common Caremark customer issues best describes the reason you wanted to talk to them?
(Shows ~"unhappy jon" a list of common Caremark problems)
~"unhappy jon": "Complaint" was why I was trying to call.
~"unhappy jon"'s review of Caremark customer service
GetHuman: So how would you sum up your experience for GetHuman's Caremark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~"unhappy jon": These people call me * times a day for months.I asked them to let me call when I needed a refill,but the calls keep coming.I called the office and asked for NO MORE CALLS..* hours later I got another call !!What does it take to get rid of the calls ??? Would love to find another supplier.. "UNHAPPY JON"
GetHuman: Let's quantify your experience contacting Caremark. On a scale of 1 to 5, how easy is it go get help on a Caremark problem?
~"unhappy jon": I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~"unhappy jon": I'd give them a three out of five on communication.
GetHuman: And what about Caremark's ability to quickly and effectively address your problem?
~"unhappy jon": For that I would say two out of five.
GetHuman: And finally- any advice for other Caremark customers?
~"unhappy jon": Call them early in the day or late. Don't forget any personal or account information you might need for Caremark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~"unhappy jon" taken from his Caremark customer service problem that occurred on October 25th, 2017.