Caribou Coffee: Just wanted to say a few things. I am not one...
A Caribou Coffee customer review by GetHuman user ~MeganP84 from November 24th, 2017
Background on ~MeganP84's case
GetHuman: ~MeganP84 - can you tell our other Caribou Coffee customers when your case took place?
~MeganP84: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Caribou Coffee, and if so, how?
GetHuman: And which of these common Caribou Coffee customer issues best describes the reason you wanted to talk to them?
(Shows ~MeganP84 a list of common Caribou Coffee problems)
~MeganP84: "Delivery problem" was why I was trying to call.
~MeganP84's review of Caribou Coffee customer service
GetHuman: So how would you sum up your experience for GetHuman's Caribou Coffee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MeganP84: Just wanted to say a few things. I am not one to complain, but I thought you should know this. The last few times I visited a Caribou, it was so loud that the girl got my phone number and order wrong. Another time, I wanted a Pumpkin Soy Latte and the manager said that they are done for the season. How can you be done with pumpkin when it's not even Thanksgiving yet? Just saying. Please feel free to message me back. M*****@***.com
GetHuman: Let's quantify your experience contacting Caribou Coffee. On a scale of 1 to 5, how easy is it go get help on a Caribou Coffee problem?
~MeganP84: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MeganP84: I'd give them a four out of five on communication.
GetHuman: And what about Caribou Coffee's ability to quickly and effectively address your problem?
~MeganP84: For that I would say three out of five.
GetHuman: And finally- any advice for other Caribou Coffee customers?
~MeganP84: Call them early in the day or late. Don't forget any personal or account information you might need for Caribou Coffee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MeganP84 taken from his Caribou Coffee customer service problem that occurred on November 19th, 2017.
Caribou Coffee
5.00 of 5 stars | 10 reviews
~MeganP84's Caribou Coffee Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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