Carolsdaughter.com: got all the way down to being * caller ahead of...
A Carolsdaughter.com customer review by GetHuman user ~katmomdu from November 19th, 2017
Background on ~katmomdu's case
GetHuman: ~katmomdu - can you tell our other Carolsdaughter.com customers when your case took place?
~katmomdu: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to Carolsdaughter.com, and if so, how?
GetHuman: And which of these common Carolsdaughter.com customer issues best describes the reason you wanted to talk to them?
(Shows ~katmomdu a list of common Carolsdaughter.com problems)
~katmomdu: "Overcharge/Strange charge" was why I was trying to call.
~katmomdu's review of Carolsdaughter.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Carolsdaughter.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~katmomdu: got all the way down to being * caller ahead of me, starting at * - each time, then got cut off.. each time was cut off after becoming number *, *, * and * and cut off before getting anyone. listened to music in intervals while getting recording saying what number I was, then cut off... no more music.. dead.**ALSO - had to do a web search to get a phone number, web site provides NO phone number OR online help, only email - and I was ready to place an order that would not go through on line, kept telling me that the coupon code entered(from the site itself) was invalid, so decided to all. I am now almost up to * hour wasted on this. Very angry.
GetHuman: Let's quantify your experience contacting Carolsdaughter.com. On a scale of 1 to 5, how easy is it go get help on a Carolsdaughter.com problem?
~katmomdu: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~katmomdu: I'd give them a one out of five on communication.
GetHuman: And what about Carolsdaughter.com's ability to quickly and effectively address your problem?
~katmomdu: For that I would say four out of five.
GetHuman: And finally- any advice for other Carolsdaughter.com customers?
~katmomdu: Call them early in the day or late. Don't forget any personal or account information you might need for Carolsdaughter.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~katmomdu taken from his Carolsdaughter.com customer service problem that occurred on November 16th, 2017.