Cash My Fone: I've been trying to get hold of them for about...
A Cash My Fone customer review by GetHuman user ~kirk from November 18th, 2017
Background on ~kirk's case
GetHuman: ~kirk - can you tell our other Cash My Fone customers when your case took place?
~kirk: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to Cash My Fone, and if so, how?
GetHuman: And which of these common Cash My Fone customer issues best describes the reason you wanted to talk to them?
(Shows ~kirk a list of common Cash My Fone problems)
~kirk: "Make a purchase" was why I was trying to call.
~kirk's review of Cash My Fone customer service
GetHuman: So how would you sum up your experience for GetHuman's Cash My Fone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kirk: I've been trying to get hold of them for about a week now I've rang and rang sent emails left voice mails and still nothing
GetHuman: Let's quantify your experience contacting Cash My Fone. On a scale of 1 to 5, how easy is it go get help on a Cash My Fone problem?
~kirk: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kirk: I'd give them a one out of five on communication.
GetHuman: And what about Cash My Fone's ability to quickly and effectively address your problem?
~kirk: For that I would say one out of five.
GetHuman: And finally- any advice for other Cash My Fone customers?
~kirk: Call them early in the day or late. Don't forget any personal or account information you might need for Cash My Fone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kirk taken from his Cash My Fone customer service problem that occurred on November 15th, 2017.
Cash My Fone
1.25 of 5 stars | 2 reviews
~kirk's Cash My Fone Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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