CashAdvance.com: I had a loan previously approved loan and have...
A CashAdvance.com customer review by GetHuman user ~jpriore646@gmail.com from November 23rd, 2017
Background on ~jpriore646@gmail.com's case
GetHuman: ~jpriore646@gmail.com - can you tell our other CashAdvance.com customers when your case took place?
~jpriore646@gmail.com: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to CashAdvance.com, and if so, how?
GetHuman: And which of these common CashAdvance.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jpriore646@gmail.com a list of common CashAdvance.com problems)
~jpriore646@gmail.com: "None of those really matches why I wanted to call CashAdvance.com that day." was why I was trying to call.
~jpriore646@gmail.com's review of CashAdvance.com customer service
GetHuman: So how would you sum up your experience for GetHuman's CashAdvance.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jpriore646@gmail.com: I had a loan previously approved loan and have been unable to reach the number provided. This number was completely useless!! I needed to speak with someone to clarify this situation for me instead of causing me additional problems. This is my second message to your office in as many days. Is this how you treat all of your customers? I will be notifying the BBB of your unethical*illegal business practices.
GetHuman: Let's quantify your experience contacting CashAdvance.com. On a scale of 1 to 5, how easy is it go get help on a CashAdvance.com problem?
~jpriore646@gmail.com: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jpriore646@gmail.com: I'd give them a one out of five on communication.
GetHuman: And what about CashAdvance.com's ability to quickly and effectively address your problem?
~jpriore646@gmail.com: For that I would say three out of five.
GetHuman: And finally- any advice for other CashAdvance.com customers?
~jpriore646@gmail.com: Call them early in the day or late. Don't forget any personal or account information you might need for CashAdvance.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jpriore646@gmail.com taken from his CashAdvance.com customer service problem that occurred on November 20th, 2017.