CashNet USA: The have wrong bank info
A CashNet USA customer review by GetHuman user GetHuman-tknsmak from December 7th, 2017
Background on GetHuman-tknsmak's case
GetHuman: GetHuman-tknsmak - can you tell our other CashNet USA customers when your case took place?
GetHuman-tknsmak: Yup. It was morning, on November 29th.
GetHuman: Did you reach out to CashNet USA, and if so, how?
GetHuman: And which of these common CashNet USA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tknsmak a list of common CashNet USA problems)
GetHuman-tknsmak: "Request a loan" was why I was trying to call.
GetHuman-tknsmak's review of CashNet USA customer service
GetHuman: So how would you sum up your experience for GetHuman's CashNet USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tknsmak: The have wrong bank info
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-tknsmak: The wrong bank information was withdrawn from, Please my account needs to be updated. My wallet was Stolen the day after i applied for the loan it was pver the phone.I appologize, I spoke with a representative on January about my account becuase I thought that the loan should pf been subtracted from my account already but I wasnt aware of the bank information being wrong at that time, and the paymemt wad pending, I became aware when i went to check on the newest loan applied for,please i liked to pay and update banking info beforei accumulate fees and or bad credit woth you,thank you,Rosemarie Lamb
GetHuman: Let's quantify your experience contacting CashNet USA. On a scale of 1 to 5, how easy is it go get help on a CashNet USA problem?
GetHuman-tknsmak: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tknsmak: I'd give them a one out of five on communication.
GetHuman: And what about CashNet USA's ability to quickly and effectively address your problem?
GetHuman-tknsmak: For that I would say two out of five.
GetHuman: And finally- any advice for other CashNet USA customers?
GetHuman-tknsmak: Call them early in the day or late. Don't forget any personal or account information you might need for CashNet USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tknsmak taken from his CashNet USA customer service problem that occurred on November 29th, 2017.
CashNet USA
2.00 of 5 stars | 5 reviews
GetHuman-tknsmak's CashNet USA Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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