Catacombscds.com: I bought a Transformers hat for my boyfriends b...
A Catacombscds.com customer review by GetHuman user ~haxxors1337 from November 14th, 2017
Background on ~haxxors1337's case
GetHuman: ~haxxors1337 - can you tell our other Catacombscds.com customers when your case took place?
~haxxors1337: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Catacombscds.com, and if so, how?
GetHuman: And which of these common Catacombscds.com customer issues best describes the reason you wanted to talk to them?
(Shows ~haxxors1337 a list of common Catacombscds.com problems)
~haxxors1337: "Complaint" was why I was trying to contact.
~haxxors1337's review of Catacombscds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Catacombscds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~haxxors1337: I bought a Transformers hat for my boyfriends birthday in mid January. (around the **th). The fact that I ordered the item wasn't even acknowledged by the company until the **th of January. Then It was shipped * days later on the **th, which you might be like oh well at least they shipped quickly, but you would be very wrong because this is still a problem, as the **th is a Saturday. A day in which they specifically state on their website isn't a valid working day for any sort of shipping. So why does it say it shipped on a day that doesn't count towards their "* to ** day" shipping waiting time. I don't know but it's starting to look like this company isn't a real company and is just out to scam people. **The Frustration doesn't end there, I contacted them and they said "hopefully the item will arrive any day" I don't know about you but that sounds to me like they don't know what their doing, especially after bringing up a lot more points of concern than just 'my stuff isn't here yet'
GetHuman: Let's quantify your experience contacting Catacombscds.com. On a scale of 1 to 5, how easy is it go get help on a Catacombscds.com problem?
~haxxors1337: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~haxxors1337: I'd give them a one out of five on communication.
GetHuman: And what about Catacombscds.com's ability to quickly and effectively address your problem?
~haxxors1337: For that I would say one out of five.
GetHuman: And finally- any advice for other Catacombscds.com customers?
~haxxors1337: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Catacombscds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~haxxors1337 taken from his Catacombscds.com customer service problem that occurred on November 9th, 2017.
Catacombscds.com
1.00 of 5 stars | 1 reviews
~haxxors1337's Catacombscds.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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